These terms govern your use of our website and your engagement of our advocacy services. Please read them carefully.
Working for Workers Limited is an employment, Accident Compensation Corporation (ACC), and Incorporated Society advocacy organisation. We provide representation under section 236 of the Employment Relations Act 2000, advocacy services, ACC claims assistance, and guidance for incorporated societies.
Effective from Thursday the 1st of January 2026
In these terms, "Working for Workers", "WFW", "we", "us" and "our" means Working for Workers Limited of Grey Lynn, Auckland, New Zealand.
Please read these terms carefully as they apply to your use of this website and all of its contents (the "Website"). By viewing and using the Website, you agree to be bound by these terms and conditions and our Privacy Policy. If you do not agree to be bound by these terms and conditions, you must stop accessing and using the Website.
We may revise these terms from time to time by updating this posting. The revised terms will take effect when they are posted. Your continued use of the Website after any such changes constitutes your acceptance of the new terms.
The information provided and services described in this website are of a general nature and are not intended to be personalised legal advice to any person. The information provided in this website is not intended to be a substitute for professional advice. You may seek appropriate personalised legal advice from a qualified professional to suit your individual circumstances. Working for Workers Limited (WFW) is able to provide this service by consultation.
Nothing in this site is, or should be taken as, an offer, invitation or recommendation to take any course of behaviour without first obtaining professional advice regarding its appropriateness to your personal circumstances. WFW is able to provide this advice by consultation.
While every effort is made to ensure the information on this website is up-to-date and correct, WFW makes no representations or warranties of any kind, express or implied, about the accuracy, reliability, completeness, suitability or availability of the website or the information about the products and services provided on the website.
The information on this website is subject to change at any time. WFW is under no obligation to update any information on this website or correct any errors in the information after it is published on the website. Any reference on this website to historical information and performance of a product or service may not necessarily be a good guide to future performance.
The website visitor and the subscriber are solely responsible for any actions you take or do not take by relying on such information.
Most materials on this website are protected by copyright and intellectual property laws and are the property of WFW. The website may also contain a number of trademarks, logos and symbols which are either owned by WFW or used with the approval of the respective trademark, logo, symbol owner. Nothing on the website should be construed as granting any licence to use any trade mark without the permission of the trade mark owner.
Any material on this website that is identified as being subject to copyright of a third party, authorisation to use or reproduce such material must be obtained from that third party. Unless stated otherwise, the subscriber or website visitor may access and download the materials located on this website only for personal, non-commercial use.
You may not:
We may revoke these permissions at any time and may suspend or deny your access to all or any portion of the Website without notice.
To the full extent legally allowable the directors, contractors, associates and staff of WFW, expressly disclaim all and any liability and responsibility to any person in respect of anything, and of the consequences of anything, done or omitted to be done by any such person in reliance, whether wholly or partially, upon the whole or any part of the contents of this website.
The disclaimers and limitations of liability do not prejudice your rights under the Consumer Guarantees Act 1993, nor are they intended to exclude liability arising under statute.
You must indemnify, defend, and hold harmless WFW and its directors, officers, employees, agents, and contractors, from and against any loss, damage, liability, cost, or expense (including reasonable legal fees) suffered or incurred in connection with a claim brought against any of them, to the extent that such third party claim arises out of:
Although WFW regularly updates its virus protection software, it does not warrant that the server that makes the information and contents of this website available is free of viruses or bugs. The website visitor and the subscriber acknowledge that it is their responsibility to implement sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy their particular requirements for the correct display and/or presentation of any material contained on this website.
Any personal information a subscriber or website visitor provides to WFW will be used to provide information that is requested by the subscriber or website visitor and will be retained by WFW to provide the subscriber or website visitor with further information about our services.
The subscriber or website visitor is an individual and has rights of access to and correction of personal information that is held about them under the Privacy Act 2020. If you would like to access, correct and/or change the information collected at any time, please contact WFW directly at bryce@workingforworkers.co.nz.
We employ cookie technology and web beacons to help you receive a smoother user experience and to analyse how you use our Website. A cookie is a string of information sent by a website and stored on your hard drive or temporarily in your computer's memory. You can delete cookies from your web browser at any time. By using the Website, you consent to our use of cookies in accordance with this policy.
Your use of the Website is conducted electronically and we may communicate with you electronically for all aspects of your use of the Website, including sending you electronic notices.
Electronic communications can be subject to interference, interception, or contain viruses or other defects. We do not accept responsibility and will not be liable for any damage or loss caused in connection with the corruption of an electronic communication.
Through this website you may be able to link to other websites which are not under the control of WFW. WFW has no knowledge of or control over the nature, content, and availability of those websites. WFW does not sponsor, recommend, or endorse anything contained on these linked websites. WFW does not accept any liability of any description for any loss suffered by the subscriber or website visitor by relying on anything contained or not contained on these linked websites.
Every effort is made to keep the website up and running smoothly. However, WFW takes no responsibility for, and will not be liable for, any loss you may suffer due to the website being temporarily unavailable either during its planned maintenance or due to technical or other issues beyond WFW control.
In using the Website, you must not:
The information published on this website is governed by, and has been prepared to comply with New Zealand law. The information is only intended for persons within the New Zealand jurisdiction and is not intended for persons outside the New Zealand jurisdiction. WFW does not accept responsibility for the compliance of this information with the laws of any other country.
The laws of New Zealand shall govern your use of the website and by visiting this website you hereby agree to submit to the exclusive jurisdiction of the New Zealand courts.
If any part of these terms is held to be unenforceable, the unenforceable part is to be given effect to the greatest extent possible, and the remainder will remain in full force and effect.
These terms constitute the entire agreement between us and you in relation to the Website and supersede all other (prior or contemporaneous) communications or displays whether electronic, oral, or written, between us and you in relation to the Website.
No failure or delay by us to exercise any right or remedy provided under these terms or by law shall constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or remedy.
If you have any questions, concerns, or complaints about the Website or these terms and conditions, please contact us:
Working for Workers Limited
Email: bryce@workingforworkers.co.nz
Phone: 021 223 6004
Grey Lynn, Auckland, New Zealand
Effective from Thursday the 1st of January 2026
The subscriber of any plan acknowledges that their contribution paid by way of subscription is to support the growth, development, and goals of Working for Workers Limited (WFW) and its subscribers, including the subscriber.
Where advocacy, representation, advice and support are sought by the subscriber from WFW, the following applies:
These Terms of Engagement ("Terms") set out the basis of our professional relationship with you when you subscribe to or engage our advocacy services.
In these Terms, "we", "us", and "WFW" means Working for Workers Limited. "You" means the subscriber or client identified as such in your subscription or engagement.
By subscribing to our services or continuing to engage us, you accept and agree to these Terms.
Working for Workers Limited provides advocacy services. We are advocates, not lawyers, although lawyers can be advocates, not all advocates are lawyers.
Our services include representation under section 236 of the Employment Relations Act 2000, which permits any person to be represented by another person of their choice in matters before the Employment Relations Authority, mediation, and in dealings with employers.
We will represent and support you on all matters that properly fall within the scope of your instructions to us. Our duties are owed to you alone. Unless otherwise agreed in writing or required by law, those duties do not extend to others.
As we are not a law firm, you are not covered by the Lawyers and Conveyancers Special Fund (Lawyers Fidelity Fund) in respect of our services.
The subscriber authorises WFW, and representatives thereof, to act on their behalf and provide representation on matters pursuant to section 236 of the Employment Relations Act 2000 and acts of situational relevance where representation is sought by the subscriber.
For avoidance of doubt, the subscriber gives WFW, and representatives thereof, authority to:
The subscriber nominates WFW as their official representative under the Employment Relations Act 2000. WFW will represent you to the best of our ability, up to and including mediation. If WFW take your case beyond mediation to the Employment Relations Authority, WFW will need to agree to a new representation agreement with you.
WFW will represent you to the best of our ability, up to and including mediation. A separate representation agreement is required for Employment Relations Authority proceedings.
In the event of an individual matter that requires meetings with the subscriber's employer outside of mediation, or, meetings in person with a WFW representative, the subscriber agrees to pay the relevant alternative casework deposit fee to construct and raise the matter with your employer.
The subscriber also agrees to sign up to the subscription service by purchasing the Join the Fight plan and this amount will be less any subscription amount contributed up to the time of the engagement.
The subscriber will provide information and assistance as reasonably required by WFW to help the subscriber's case. This includes the subscriber agreeing not to directly engage with their employer and informing WFW if the employer does try to or does contact the subscriber.
If the subscriber deliberately withholds information from WFW; or engages in conduct that may seriously impact the subscriber's case; or if the subscriber refuses to follow reasonable advice, WFW may withdraw from the subscriber's case. The subscriber will not receive any refund and the subscriber will be liable for any work done by WFW up to that point.
If the matter is concluded by way of record of settlement, WFW shall seek their representation costs from the employer where possible.
Settlement Fee: If the subscriber receives settlement money pursuant to section 123(c)(i) and (ii) of the Employment Relations Act 2000, the subscriber agrees to pay ten percent (10%) of any settlement amount and any costs to Working for Workers Limited.
All fees are subject to goods and services tax (GST) at the rate required by law.
Any changes to this agreement will only be made in writing and agreed to by the subscriber and the WFW representative.
WFW will represent its subscribers to the best of WFW's ability. If WFW are successful in establishing an employment agreement the subscriber agrees to continue the subscription arrangement.
The subscriber will provide information and assistance as reasonably required by WFW to help WFW achieve the desired outcome. This includes the subscriber agreeing not to directly engage with the employer and informing WFW if the employer tries to or does contact the subscriber on matters relevant to, or that could affect the desired outcome.
If the subscriber deliberately withholds information from WFW; or engages in conduct that may seriously impact the desired outcome; or if the subscriber refuses to follow reasonable advice, WFW may withdraw its assistance to the subscriber.
If assistance is withdrawn by WFW, the subscriber will not receive any refund and will be liable for any work done by WFW up to that point.
WFW shall seek their representation costs from the employer where possible.
We regard client confidentiality as of paramount importance. We will not disclose any confidential information obtained from you to any other person unless:
To the extent permitted by law, our aggregate liability to you (whether in contract, equity, tort, or otherwise) arising out of your engagement of us on a matter is limited to the greater of:
We are not liable for any indirect, special, consequential, incidental, or punitive loss or damage.
This clause is subject to any rights you may have under the Consumer Guarantees Act 1993 that cannot be excluded.
Any claim you have against us must be notified in writing within two years after the date of the act or omission on which the claim is based. After this time, we will have no liability for that act or omission to the extent permitted by law.
You may terminate our engagement at any time by giving written notice to us. We may terminate our engagement on reasonable notice to you.
If our engagement is terminated, you must pay all fees for work done up to the date of termination.
We retain files and documents relating to your matter for at least six years after completion or termination of the matter. After this period, we may destroy files and documents.
If you wish to uplift your files, please contact us.
WFW maintains all client files in electronic format only. We do not maintain paper files. If you require a printed copy of your casefile, WFW can provide this at a cost of fifty two cents ($0.52) plus GST per page.
Unless otherwise agreed, we may communicate with you and others by electronic means. Electronic communications can be subject to interference or interception or contain viruses or other defects. We do not accept responsibility for any damage or loss caused in connection with the corruption of an electronic communication.
If you have a complaint about our services, please contact:
Bryce Hamilton
National Director of Advocacy
Email: bryce@workingforworkers.co.nz
Phone: 021 223 6004
We maintain procedures for handling complaints to ensure they are dealt with promptly and fairly.
If any part of these Terms is held to be unenforceable, the unenforceable part is to be given effect to the greatest extent possible, and the remainder will remain in full force and effect.
These Terms constitute the entire agreement between us and you in relation to our services and supersede all other (prior or contemporaneous) communications whether electronic, oral, or written.
No failure or delay by us to exercise any right or remedy provided under these Terms or by law shall constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or remedy.
You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent.
These Terms and any other agreement we have with you are governed by New Zealand law. The New Zealand courts have non-exclusive jurisdiction to hear and determine all disputes arising under these Terms.
If you have any questions about these Terms, please contact us:
Email: bryce@workingforworkers.co.nz
Phone: 021 223 6004
Grey Lynn, Auckland, New Zealand